Privacy Policy
Effective date: 2026-01-20. This policy explains how Toronto Walks (“we”, “us”) collects, uses, stores, and protects personal information when you interact with our website located at xytozue.top (the “Site”).
- Plain-language transparency on what we collect and why
- Granular cookie controls and storage durations
- Your rights and request tools
1. What information we collect
We collect only what’s necessary to operate our tours and Site:
- Contact data you provide (name, email, phone) when you submit a form.
- Usage data (pages viewed, device, approximate location) to improve our services. This can be disabled via cookie preferences.
- Transactional context (requested dates, party size) when you ask about a walk.
2. Cookies and similar technologies
We use cookies to run essential features, analyze traffic, and personalize content. You can adjust granular preferences at any time in Cookie settings.
- Strictly necessary: required for core functionality (session, consent). Always active.
- Performance: helps measure visits and improve the Site.
- Marketing: helps show relevant content and offers.
3. How we use your information
- Provide and personalize tours you request.
- Respond to inquiries and support needs.
- Analyze website performance and improve content.
- Meet legal and regulatory obligations.
4. Legal bases for processing
- Contract: to deliver requested services.
- Consent: for analytics/marketing cookies and communications.
- Legitimate interests: site reliability, fraud prevention, and service improvement.
- Legal obligation: complying with applicable law.
5. Data retention
We keep data only as long as needed for the purposes described, then delete or anonymize it.
- Inquiry records: up to 24 months after last contact.
- Cookie consent record: up to 6 months.
- Analytics data: 13 months or less when enabled.
6. Security
We implement reasonable administrative, organizational, and technical safeguards appropriate to the risk, including access controls, encryption in transit, and audit logs. No method is 100% secure; please contact us if you believe your account or data has been compromised.
7. Your privacy rights
Subject to local laws, you may have the right to access, correct, delete, or restrict processing of your personal information, and to withdraw consent where applicable.
- Access and portability
- Rectification and deletion
- Restriction and objection
- Withdraw consent at any time for non-essential cookies
8. Make a privacy request
Use the form below to submit an access or deletion request. We respond without undue delay.
9. International transfers
Where data is transferred outside your jurisdiction, we implement appropriate safeguards, such as standard contractual clauses or equivalent mechanisms.
10. Changes to this policy
We may update this policy to reflect changes in our practices or legal requirements. We will indicate the effective date at the top of this page and, where appropriate, provide more prominent notice.
11. Contact us
Questions or concerns? Reach out:
- Email: [email protected]
- Phone: +1 (437) 512-9308
- Postal: 325 Front St W, Toronto, ON M5V 2Y1, Canada